Privacy and Cookie Policy

INTRODUCTION

Welcome to www.travelfab.co.uk. This website is fully owned and operated by Travel Fab Ltd. For purposes of the policy, references to “we,” “our,” and “us” mean TravelFab Ltd.

This website provides a wide range of information to our Website’s visitors. Like many web websites, we also collect information from our visitors, including personally identifiable information (your full name, home address, e-mail address, phone number) and non-personally identifiable information (e.g., aggregate statistics about what parts of our Website are most popular). This privacy policy is designed to tell you about our information collection practices at this website – that is, the ways we collect information; what kinds of information we collect; why we collect information; how we use information we collect; with whom we share information we collect; how you can access, amend, and delete information we collect from you; and what kinds of security we use to protect information you provide.

Before using this website – and particularly before submitting personally identifiable information via this website – you should read this entire policy. Use of this website constitutes your agreement to the terms of this policy. If the terms and conditions of the policy are not acceptable to you, do not submit any personally identifiable information via this website.

 

  1. SCOPE OF POLICY

 

Please be aware that this policy applies only to this website. Within this website, you may see links or references to other web websites which are not covered by this policy and are likely to have different information practices. We therefore encourage you to read the privacy policy of each web website you visit. We provide these references and links for your convenience; they should not be construed as an endorsement of such websites, their content, or their information practices. You are solely responsible for any interactions you may have with such web websites.

 

  1. ACTIVE INFORMATION COLLECTION

 

This website collects information from its visitors in two ways: actively and passively. Active information collection refers to instances in which we gather information from you when you fill it in and send it to us, such as by completing a registration form, signing up for an electronic newsletter, or sending us a message via chat, Skype or e-mail reply mechanism provided by this website. Active information collection can include both personally identifiable information (e.g., your full name or information that is unique to you) and non-personally identifiable information (e.g., if we were to ask for your first name and a list of the top three things you like about our website). Passive information collection refers to instances in which we collect information from you that you have not actively provided (please see the next section of this policy for a summary of our passive information collection practices).

 

Registration Information

 

If you are interested in receiving electronic updates, alerts, and other information from us regarding this website and our products and services, you must provide us with an e-mail address. In completing your registration, we may also ask for optional information, such as how you found us, to help us better serve you in the future.

 

Feedback Information

 

We welcome your comments and feedback regarding this Website and our products, services and programs. We run and in-house review system to help provide better service to all our clients. This Website provides an e-mail address that permits you to send us your own e-mail address, comments, and any other information you choose to include. E-mail is not secure. As a result, you should carefully consider what information you wish to send to us via e-mail.

 

  1. PASSIVE INFORMATION COLLECTION

 

We may use special technologies to passively collect information while you are visiting www.travelfab.co.uk (that is, you do not actively provide this information). These technologies allow us to collect certain kinds of non-personally identifiable information, including your Internet domain name, the type of web browser you use, the operating system you use, the date and time of your visit www.travelfab.co.uk, the specific pages you visit, and the address of the web website you visited prior to entering www.travelfab.co.uk. We do not link this passively collected non-personally identifiable information with personally identifiable information you have actively provided elsewhere on this website. We reserve the right to share with third parties, including our business partners and advertisers, the anonymous aggregated information that we have passively collected via this website.

 

BELOW WE HAVE SUMMARIZED THE PRIMARY MEANS OF PASSIVE INFORMATION COLLECTION AT OUR WEBSITE.

 

Cookies

 

This website uses cookies, which are small text files that store non-personally identifiable information about you, either temporarily in connection with your Internet Protocol (IP) address (known as a temporary or session cookie, and deleted once you close your browser window) or more permanently on the hard drive of your computer (known as a permanent or persistent cookie). This Website uses session cookies so that you do not have to fill in the same information from page to page within www.travelfab.co.uk. If you elect not to receive cookies, you may be able to view some, but not all, of the content on this Website.

 

Internet Protocol (IP) Addresses

 

This website uses Internet protocol (IP) addresses. IP addresses are unique identifiers automatically assigned to each computer when logging onto the Internet. IP addresses allow us to collect much of the same information we collect through cookies, including browser type, what pages you visit, and how long you stay on the website. In general, IP addresses allow us to identify problems with our servers, prepare aggregate demographic information and other information regarding this use of this website, and improve the functions of this website.

 

  1. WHAT DO WE DO WITH YOUR INFORMATION

 

The personally identifiable information we collect from you will only be used and disclosed in accordance with this policy or as specifically disclosed to you at the time you provide the information. We will not sell, lease, transfer, share, or otherwise permit access to your personally identifiable information with any third parties other than as described in this policy. We reserve the right to sell, lease, transfer, or otherwise share without restriction aggregated, de-identified, and other non-personally identifiable information regarding website usage, sales, traffic patterns, demographics, and other statistics about our website or those from whom we collect information via www.travelfab.co.uk. We reserve the right to use or disclose personal information provided via this website as necessary to respond to your requests, comply with applicable laws, regulations, legal processes, and law enforcement inquiries, as required by litigation, to take precautions against liability, and protect the security and integrity of the website and the safety of its users.

 

  1. NEWSLETTER SUBSCRIBERS

 

If you decided to subscribe to the Travelfab newsletter, either directly through the Travelfab website or by opting in on a Travelfab enquiry form, you will receive up to a maximum of one newsletter per week sent from Travelfab newsletter software aid provided by Mailchimp. You can unsubscribe from this list by clicking on the clearly marked ‘unsubscribe’ button at the bottom of any Travelfab newsletter or by emailing us on info@travelfab.co.uk listing the email address(es) you would like to have removed from the mailing list. Please write “unsubscribe” in the subject line.

 

  1. OPTING OUT

 

We do not seek to collect personally identifiable information from you that you do not want collected. Toward that end, we indicate at all active information collection points whether requested information is required or optional. We also attempt to tell you at the point of collection and in this policy what the consequences will be (e.g., inability to access important functions of the site, less tailoring of information to match your interests, etc.) if you do not provide the required or optional information. When you submit personally identifiable information via this website, whether such information is required or optional, you consent to its disclosure and use in accordance with this privacy policy. If you ever decide that you do not wish to receive information from us regarding our products and services, you may opt out of receiving this information by contacting us by e-mail at info@travelfab.co.uk (please write “unsubscribe” in the subject line), by post at Travelfab, Southbank House, Black Prince Road, London, SE1 7SJ, or by clicking on the clearly marked ‘unsubscribe’ button at the bottom of any Travelfab newsletter.

 

  1. INFORMATION ACCESS

 

We take reasonable steps to ensure that personally identifiable information that you send us via this website is accurate, current, and complete. Toward that end, we provide you with reasonable access to your personal information to correct errors or delete the information you have provided. If you wish to correct or delete your personally identifiable information, please contact us by e-mail at info@travelfab.co.uk or by post at Travel Fab, Southbank House, Black Prince Road, London, SE1 7SJ.

 

To respond to your request or inquiry, we may require follow-up or contact information to allow us to verify that you are the person authorized to view the information you are requesting. We may, at our discretion, refuse to allow you access to certain information if, in our view, to provide such access would jeopardize another person’s privacy; would violate any applicable federal, state, or foreign law, regulation, or directive; or would unreasonably burden this website.

 

  1. DATA SECURITY

 

Although we take reasonable steps to protect the personally identifiable information that you provide via this website, no system is 100% secure or error-free. Therefore, we do not, and cannot, guarantee the security or accuracy of the information we gather.

 

One way we protect your personally identifiable information is through usernames and passwords. This safety measure is only effective if you protect the secrecy of both your username and password. If you ever suspect your username or password may have been compromised or subject to unauthorized use, contact us immediately at contacting us by e-mail at info@travelfab.co.uk

 

10. THIS WEBSITE IS NOT INTENDED FOR USE BY CHILDREN

 

This website is not directed to, and does not seek to collect personally identifiable information from, children under the age of 13. Nevertheless, if we are informed that we have collected information from someone in this age category, we will take reasonable steps to delete that information.

 

11. CHANGES TO THIS POLICY

 

We reserve the right to change this Policy at any time and in our sole discretion. If we do change the Policy, the new Policy will be posted here, along with its revision date, and all information collected following the posting of such changes will be subject to the new Policy. We want you to know, however, that before we use or disclose your previously collected personally identifiable information in a materially different manner from that to which you agreed, we will first secure your affirmative consent for such use or disclosure. Absent such consent, we will use your personally identifiable information in accordance with the Policy in effect at the time we collected the information. We encourage you to check this Policy periodically and – at a minimum – before each instance in which you provide personally identifiable information via this website.

 

12.CONTACT INFORMATION

 

TravelFab head office is at Southbank House, Black Prince Road, London, SE1 7SJ. Please contact us by email at info@travelfab.co.uk or by telephone on 0207 148 1727 in UK. Our opening hours Monday – Friday 0900 – 1900; Saturday 1000 – 1500.

 

13. USE OF AND WITH GOOGLE

 

We use Re-marketing with Google Analytic’s to advertise online.

Third-party vendors, including Google, may show you ads on websites across the Internet.

We and third-party vendors, including Google, use first-party cookies (such as the Google Analytic’s cookie) and third-party cookies together to inform, optimize and serve ads based on your past visits to this website.

We and third-party vendors, including Google, use first-party cookies (such as the Google Analytic’s cookie) and third-party cookies together to report how your ad impressions, other uses of ad services and interactions with these ad impressions and ad services are related to visits to our website.

We will use data from Google’s Interest-based advertising or 3rd-party audience data (such as age, gender and interests) with Google Analytic’s to optimize how we show you ads across the internet.

If you would like to opt out of receiving google analytic cookies: see currently available opt outs for the web.

Using the Ads Settings, you can opt out of Google Analytic’s for Display Advertising and customize Google Display Network ads.

Policy last revised on 02nd March 2014.